Customers with plans underwritten by United States Fire Insurance Company and administered by C&F Insurance Agency, please click here to access your plan.
Coverage Plans
Frequently Asked Questions
At PetPremium, we have compiled some frequently asked questions about Pet Insurance : About Pet InsuranceUsing Your PlanAbout Your PetAbout Pet InsuranceWhat is pet insurance? Pet insurance helps you afford quality veterinary and prescription care, to help you avoid a tough decision between your pet’s well-being and your personal finances.Why do I need pet insurance?The costs of veterinary care are rising rapidly each year, especially as more treatment options become available for your pet.… Read More…
How To File A Pet Insurance Claim
When your pet is injured or sick, the last thing you want to worry about is filling out a complicated claim form with complicated procedures. At PetPremium, we made filing a claim easy as 1-2-3! Step 1- Get a Pet Insurance Claim Form We can mail you a claim form, fax a claim form to you or you can download a claim form anytime by clicking here. Our online claim form is in PDF, so you will need Adobe Acrobat Reader to open it.… Read More…
Whats Not Covered
Our plans have some exclusions to help keep premiums low. To be very transparent, we wanted to tell you what we do not cover. Inhumane TreatmentsOur pet insurance doesn’t cover elective procedures such as tail docking, ear cropping or claw removal. Pre-existing conditionsPre-existing conditions are conditions that occur before coverage begins or during a waiting period. These conditions are not covered unless they have been cured and treatment-free for 180 days.… Read More…
Insurer Disclosure Of Important Policy Provisions
Please read below for important information to help you understand our coverage. Keep in mind, we will not reduce coverage or increase premium due to claims history. We use certain terms in our policy documents and want to make sure you understand how they are used. Following are some common DEFINITIONS: Congenital anomaly or disorder – means a Condition that is present from birth, whether inherited or caused by the environment, which may cause or otherwise contribute to Illness or disease.… Read More…
Account
For questions about switching to a different coverage plan level, 30-day money back guarantee and canceling or renewing your account, scroll through the questions below. If you have any more questions, please feel free to give us a call! What happens at renewal?To make it as easy as possible for you to maintain your coverage without interruption, we automatically reissue your pet insurance plan each year. Keep in mind that your annual deductible and incident limit reset at that time.… Read More…
Claims
Find here how to submit a claim step by step. To make a claim, simply download our claim form and send us the complete claim form. For more information about submitting a pet insurance claim, have a look at the questions below. How do I submit a pet insurance claim?It’s easy! All you have to do is fill out our 1-page claim form, then fax, mail, or email it to us with your itemized receipts.… Read More…
Enroll
Before you enroll your pet in a pet insurance plan, read here all you should know about the enrollment process, from your monthly payment options to monthly premium. Why is my Zip Code number asked for?To give you an accurate quote, we need to know where you’re located. Rates and products may vary depending on the state you live in. Why is my E-mail needed?We are using your e-mail to store your personalized quote and you'll be able to retrieve your quote at any time for 60 days after the quote is requested.… Read More…
Petpremium Coverage
What's covered for your pet insurance? Here are the most common questions we at PetPremium get about coverage plans. Get to know how rates are calculated, which visits are covered, the most common exclusions and much more, check out the questions below. How are rates calculated?A base rate is the amount of premium that pet health insurance providers will charge for its pet insurance product before taking into consideration other factors such as age, deductible or breed.… Read More…
Optional Preventive Care Coverage
When signing up for our plans, you have the opportunity to add-on to your plan one of our Preventive Care Options for wellness Visits. The options are Basic Preventive Care or Prime Preventive Care. Our Preventive Care coverage options allow you to get reimbursed up to a scheduled annual amount for specific preventive care treatments. Plus, you do not have to meet a deductible first or satisfy your reimbursement percentage. Click here to compare our plans!… Read More…
Insurer Disclosure Of Important Policy Provisions V4
Please read below for important information to help you understand our coverage. Keep in mind, we will not reduce coverage or increase premium due to claims history. We use certain terms in our policy documents and want to make sure you understand how they are used. Following are some common DEFINITIONS. Pet Insurance – means an individual or group insurance policy that provides coverage for Veterinary expenses. Pre-existing condition – means any condition for which a veterinarian provided medical advice, the pet received treatment for, or the pet displayed signs or symptoms consistent with the stated condition prior to the effective date of a pet insurance policy or during any waiting period.… Read More…
Your pet would choose PetPremium
We can assist you with more than just insurance. We provide extensive free information on our web site you can use to help keep your pet healthy and save you money.